Getting Started
What is VayaFlow?
Learn what VayaFlow does and how it fits into your intake workflow.
What is VayaFlow?
VayaFlow is an all-in-one contact management platform designed for teams that take in and work contacts. It handles contact routing, qualification, AI-powered conversations, delivery to buyers, and detailed analytics — all from a single dashboard.
Who is VayaFlow for?
- Lead-generation partners who collect contacts and sell them to multiple buyers
- Performance marketers who need real-time contact qualification and routing
- Contact centers looking to augment or replace human agents with AI voice and SMS agents
What can you do with VayaFlow?
Contact Management
- Submit contacts via API or CSV import
- Automatically route contacts to the best-matching playbooks
- Track contact status through the entire lifecycle
AI Conversations
- Deploy AI voice agents that call contacts and qualify them in real-time
- Set up SMS agents for automated text messaging workflows
- Configure post-call pipelines to extract data from conversations
Delivery & Integration
- Deliver qualified contacts to buyers via HTTP POST, FTP, or SFTP
- Build complex nested payloads with dynamic field mapping
- Track delivery results and revenue milestones
Playbook Automation
- Configure routing rules with priority and fallback logic
- Set delivery schedules, daily caps, and throttling
- Use the auto-dialer for systematic outbound calling